Passengers who were stranded overnight in Ipswich while trying to get to Norwich have slammed Greater Anglia for "not even attempting to resolve the situation".

On Friday, as Storm Babet brought flooding to East Anglia, people travelling from London to Norwich were stuck in Ipswich railway station.

Those who had no choice but to stay overnight have criticised train operator Greater Anglia for not taking responsibility during the fiasco.

Ipswich Star: People trying to get back to Norwich were stuck overnight at Ipswich Train StationPeople trying to get back to Norwich were stuck overnight at Ipswich Train Station (Image: Archant)

The train company has apologised but said it "did all they could under exceptional circumstances" to help people.

Lily McBride was one of the passengers stuck in limbo during the storm on her way back to Norwich.

She said: "There were hundreds of people stranded.

Ipswich Star: Storm Babet caused the River Gipping banks to burst, leaving people stranded at Ipswich Train StationStorm Babet caused the River Gipping banks to burst, leaving people stranded at Ipswich Train Station (Image: Network Rail Anglia)

"They offered a couple of updates - stating that we were stuck until further notice, but provided no food or drink for more than three hours of being stranded or no offer of transport anywhere else.

"There were children, elderly and disabled stuck at the train station from 8pm.

"Lots of people had to get their own transport and some had no choice but to stay.

"Greater Anglia have taken no responsibility and offered no sympathy about the situation and haven't even attempted to resolve it."

Ipswich Star: Storm Babet caused flooding all around the UK, with multiple roads being closedStorm Babet caused flooding all around the UK, with multiple roads being closed (Image: Denise Bradley, Newsquest)

Network Rail Anglia put out a warning on social media about the delays due to the River Gipping's burst banks near Ipswich.

A spokesman for Greater Anglia said: "We're very sorry for the disruption over the weekend due to the heavy rainfall and subsequent flooding.

"Services were unable to run between Ipswich and Norwich from Friday night, until Saturday evening, after the River Gipping burst its banks.

Ipswich Star: Greater Anglia said We're very sorry for the disruption over the weekend due to the heavy rainfallGreater Anglia said We're very sorry for the disruption over the weekend due to the heavy rainfall (Image: Network Rail Anglia)
"Colleagues did all they could, under exceptional circumstances, at Ipswich Station on Friday evening.

"We were able to arrange alternative transport or hotel accommodation for many customers, however, supply was extremely limited.

"We apologise for the inconvenience caused and we would encourage anyone who was affected to contact us directly."